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    Mobile App — CRM add-on

    Your brokerage, in the app stores.

    The Mobile App is TradeCore's white-label native iOS and Android app for FX/CFD brokers: onboarding, identity verification, deposits, withdrawals and every trading account, under your own brand. Each broker ships its own app, in its own store listing.

    Run it free
    App Store Google PlayUnder your developer account

    100+ brokerages run on TradeCore, including MultiBank Group, AvaTrade, IC Markets, FP Markets and Xellion.

    One back office

    Why is the Mobile App part of the CRM, not a second system?

    Because the Mobile App is a second front door to the same back office. BrokerIQ is TradeCore's modular CRM and back-office product line for FX/CFD brokers, and a client who registers, verifies and deposits in the app lands in the same BrokerIQ CRM client record, verification flow and payment routing as one on the web portal.

    Two front doors, one client record. TradeCore’s Mobile App and the white-label client portal that ships with the BrokerIQ CRM read and write the same client, the same trading accounts and the same payment history.

    Your app

    Is it really your app, or ours with your logo on it?

    Yours. Apple’s App Review Guideline 4.2.6 accepts an app built from a template only when the brand behind it submits it — the alternative is one vendor app with every broker inside it. TradeCore builds every broker their own binary from one codebase, with their own name, icons, palette, identifiers and deep-link domain. Xellion’s app is a Xellion app.

    Two brokers
    Store listing
    Finance
    Publisher
    Identifier
    Deep links

    Only the broker’s name appears in the listing.

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    Sign inUnlock with Face ID

    Your store listing

    The app name, the icon set and the splash screen are the broker's, and so is the publisher name on both stores.

    • App name
    • iOS light, dark and tinted icons
    • Android adaptive and monochrome icons
    • Splash screen
    • Publisher name

    Your look, in both themes

    Each brand carries a designed dark palette, not an inversion of the light one — reviewers at both stores open the app in dark mode.

    • Light palette
    • Designed dark palette
    • Notification colour

    Your links and pages

    Deep links resolve on the broker's own domain, and the legal pages and support address in the app are the broker's own.

    • Universal Links
    • App Links
    • Bundle identifier
    • URL scheme
    • Privacy, terms, risk disclosure

    What white-label means for a broker app. Every surface a client sees in TradeCore’s Mobile App — the store listing, the icon, the splash screen, the deep links and the legal pages — carries the broker’s brand, never TradeCore’s.

    In the app

    What can clients do in a broker mobile app?

    Four tabs: Home, Money, Inbox and Profile. Clients open accounts, verify, deposit, withdraw, transfer, read their history and raise tickets — and every account links straight to the platform they trade on, desktop download and web terminal.

    Total equity, then every account

    The client opens on their total equity and the day's change, three quick actions — deposit, withdraw, transfer — and a segmented list of every live and demo account they hold.

    • The Mobile App’s Home tab: Total equity, then every account. The client opens on their total equity and the day's change, three quick actions — deposit, withdraw, transfer — and a segmented list of every live and demo account they hold.
    • The Mobile App’s Money tab: In, out and between. Deposits through the broker's configured methods, withdrawal requests, transfers between accounts, saved bank accounts, payment history and a receipt for every transaction.
    • The Mobile App’s Inbox tab: Notifications and tickets. The broker's notifications land in an in-app inbox with an unread badge and mark-all-as-read. Support tickets are opened, answered and tracked here, with file attachments.
    • The Mobile App’s Profile tab: Identity, security and settings. Profile details, documents, agreements, password, multi-factor method, biometric lock, language, legal documents and a request to delete the account.
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    Total equity
    Deposit
    Withdraw
    Transfer
    Open a new account

    Tickets and deposits land where your team already works. A ticket raised in TradeCore’s Mobile App arrives in the SupportIQ queue, and a deposit runs through the same payment routing as the web portal.

    Your setup

    Configuration, not a new release

    Most of what a client sees in the Mobile App is read from the broker’s back office: the signup steps and fields, the deposit methods on each trading account, the account types and currencies, the languages and the legal links.

    Back office

    Steps, fields, conditional rules and which answers are required are authored in the back office, per signup type, brand and jurisdiction.

    Signup form, authored in the TradeCore back office: Country of residence, Date of birth, Employment status, Source of funds, Trading experience. Steps, fields, conditional rules and which answers are required are authored in the back office, per signup type, brand and jurisdiction.

    Deposit methods, enabled per gateway: Stripe (Cards), Skrill (E-wallet), Neteller (E-wallet), CoinsBuy (Crypto), FasaPay (E-wallet). Methods are enabled per gateway and resolved against the trading account the client picked.

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    Open a live accountStep 2 of 4
    Country of residence
    Date of birth
    Employment status
    Continue

    No app release. No store review.

    Change it in the back office.The app follows.

    Signup steps, deposit methods, account types, languages and legal links are read from the broker's back office — a change there needs no app release and no store review.

    Your signup form

    The Mobile App asks for the steps and fields the broker authored — nothing about the form is hard-coded in the app.

    • Steps
    • Field types
    • Choices
    • Conditional rules
    • Required flags

    Your money and accounts

    Deposit methods are scoped to the trading account the client picked, and account types, platforms and currencies come from the broker's own configuration.

    • Methods per account
    • Your gateways
    • Account types
    • Currencies

    Updates over the air

    Everything above the native layer reaches installed apps over the air, and a fingerprint check lets an update land only on a build that can run it.

    • Over-the-air updates
    • Runtime fingerprint check

    The signup form comes from the CRM's flow builder. The signup flow builder in the BrokerIQ CRM — custom fields, conditional logic and suitability scoring, scoped per signup type, brand and jurisdiction — authors the form TradeCore’s Mobile App renders.

    Native

    What does a native app do that a mobile website can’t?

    The Mobile App unlocks with Face ID, keeps the session key in the phone’s secure hardware store, refuses screenshots, captures identity documents in the KYC provider’s own SDK, and reaches the client as a push notification.

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    Unlock to continueLocked after 2 minutes in the backgroundUse passcode instead

    The client opts in on first sign-in. Two minutes in the background and the app locks itself again, asking for the biometric — without ending the session or making them sign in from scratch.

    • The Mobile App’s app lock: The client opts in on first sign-in. Two minutes in the background and the app locks itself again, asking for the biometric — without ending the session or making them sign in from scratch.
    • The Mobile App’s screenshot blocking: The operating system refuses screenshots and screen recording on every signed-in screen, including the card iOS shows in the app switcher. Balances can be masked on screen as well.
    • The Mobile App’s identity capture: Document capture and selfie liveness run in the KYC provider's own native mobile SDK — SumSub, Onfido, Cellbunq, GBG or ComplyAdvantage — using the phone's camera directly, not a web form inside a browser.
    • The Mobile App’s push: The device registers for notifications when the client signs in and de-registers when they sign out, so a handset that changes hands stops receiving that client's notifications.

    Locked to its owner

    Face ID, Touch ID or fingerprint unlocks the Mobile App, which locks itself again after two minutes in the background — without ending the session.

    • Face ID
    • Touch ID
    • Fingerprint
    • 2-minute re-lock
    • Keychain / Keystore
    • MFA at sign-in

    Nothing leaves the screen

    The operating system blocks screenshots and screen recording on every signed-in screen, including the card iOS shows in the app switcher.

    • Screenshots blocked
    • Screen recording blocked
    • App-switcher card hidden
    • Balance masking

    Built for money

    Three fast taps on Deposit make one deposit, not three, and push notifications leave the handset when the client signs out.

    • Duplicate-submit protection
    • Push tied to sign-in
    • Native KYC capture

    Five KYC providers, native on the phone. Identity checks in TradeCore’s Mobile App run through the same providers as the web flow — SumSub, Onfido, Cellbunq, GBG and ComplyAdvantage — each in its own native mobile SDK.

    Every account

    Every account, on every platform, on one screen

    The Mobile App shows every account a client holds across the eight platforms TradeCore integrates, live and demo, with balance, total equity, used margin, credit, P&L, withdrawable amount and leverage read from the same back office your CRM reads.

    MT4MT5cTraderDXtradeMatchTraderTradeLockerScaleTradeTraderEvolution
    One client's accounts

    Live and demo accounts sit on one screen, separated by a segmented control.

    DXtrade
    Balance
    Total equity
    Used margin
    Credit
    P&L
    Withdrawable amount
    Leverage
    Open web terminalDownload platform

    Every account links to its own trading platform — the web terminal and the desktop download — so clients trade where they already trade.

    Eight platforms, one integration each. MT4, MT5, cTrader, DXtrade, MatchTrader, TradeLocker, ScaleTrade and TraderEvolution connect to the BrokerIQ CRM once — the Mobile App and the web portal both read them.

    Getting it

    What does a white-label broker app cost?

    The Mobile App is a €500 a month add-on on TradeCore's Core plan. The TradeCore team builds your app from your brand configuration, and it is published under your own Apple Developer and Google Play accounts.

    1. Your brand

      App name, icon set, splash, light and dark palettes, deep-link domain and legal pages.

    2. Your app

      The TradeCore team builds your own binary from one codebase, with your identifiers.

    3. Store review

      Your app goes through App Store and Google Play review under your developer accounts.

    4. Live under your name

      Clients download it from your store listing. TradeCore appears nowhere in it.

    Mobile App

    €500 a month

    Your own branded iOS and Android app, published in the app stores under your brokerage's name.

    • On Core
    • Set up by the TradeCore team
    • No setup fee
    TradeCore plans and add-on prices
    Inventory

    What’s inside the Mobile App

    Every part of the Mobile App, by area — signing up, money, accounts, support and engagement, security, and brand and configuration.

    Sign up and verify

    Registration, both signup flows, identity checks, documents and agreements.

    • Registration, email verification and password set-up in the app
    • Demo signup and live-account application as multi-step forms, with answers kept when the client steps back
    • Identity verification in the KYC provider's native mobile SDK — SumSub, Onfido, Cellbunq, GBG or ComplyAdvantage — with document capture and selfie liveness
    • Document requests: upload, resubmit and track what the broker still needs
    • The broker's agreements, with a blocking banner that disables submissions until they are reviewed
    • Corporate and retail signup flows as the broker configured them

    TradeCore's Mobile App — Sign up and verify

    Registration, both signup flows, identity checks, documents and agreements.

    • Registration, email verification and password set-up in the app
    • Demo signup and live-account application as multi-step forms, with answers kept when the client steps back
    • Identity verification in the KYC provider's native mobile SDK — SumSub, Onfido, Cellbunq, GBG or ComplyAdvantage — with document capture and selfie liveness
    • Document requests: upload, resubmit and track what the broker still needs
    • The broker's agreements, with a blocking banner that disables submissions until they are reviewed
    • Corporate and retail signup flows as the broker configured them

    TradeCore's Mobile App — Money

    Deposits, withdrawals, transfers, bank accounts and receipts.

    • Deposits through the methods configured on the chosen trading account
    • Withdrawal requests, limited to bank accounts the back office has approved
    • Transfers between the client's own accounts
    • Saved bank accounts with region-aware fields — UK sort code, US routing number, IBAN and SWIFT
    • A newly added bank account shows as pending until the back office approves it
    • Payment history with filters, and a receipt for every transaction

    TradeCore's Mobile App — Accounts and history

    Every live and demo account, its figures, its platform and its history.

    • Open a live or demo trading account: type, then platform, then currency
    • Every account the client holds, live and demo, on one screen
    • Balance, total equity, used margin, credit, P&L, withdrawable amount and leverage per account
    • A link from each account to its trading platform — web terminal and desktop download
    • Trading history with date-range filters and infinite scroll
    • Archive an account the client no longer uses

    TradeCore's Mobile App — Support and engagement

    Tickets, the inbox, surveys, rewards programmes, referrals and prop challenges.

    • Open a support ticket with a file attached, then follow the replies
    • An in-app inbox for the broker's notifications, with unread count and mark-all-as-read
    • Satisfaction surveys where the broker runs them
    • Loyalty & Rewards, with the client's coin balance
    • Bonuses and cashback programmes the client is enrolled in
    • Refer-a-friend: generate the link, copy or share it, and watch the stats
    • The client-facing side of prop challenges: the store, enrolled challenges, funded accounts and payout requests

    TradeCore's Mobile App — Security and reliability

    Biometric lock, secure session storage, screenshot blocking, MFA and recovery.

    • Face ID, Touch ID or fingerprint app-lock, opt-in on first sign-in
    • Re-lock after two minutes in the background, without ending the session
    • Session token stored in the iOS Keychain or Android Keystore
    • Screenshots and screen recording blocked across every signed-in screen
    • Multi-factor login, with the client choosing their method
    • Change password, review active agreements, and request account deletion in-app
    • An offline banner, haptic feedback, and error recovery instead of a blank screen

    TradeCore's Mobile App — Brand and configuration

    One app per broker, its look and links, and everything read from the back office.

    • One binary and one store listing per broker — app name, icon set, splash and publisher name
    • Light and dark palettes designed per brand
    • Deep links on the broker's own domain, on both iOS and Android
    • Signup steps and fields, deposit methods, account types and currencies read from the broker's back office
    • Over-the-air updates for everything above the native layer
    • Any language the brokerage needs, each brand choosing which its clients see
    Compared

    White-label app, webview wrapper or shared vendor app?

    Unlike a webview wrapper or a shared vendor app, TradeCore's Mobile App is the broker's own native binary: the broker's store listing, the broker's signup form and deposit methods, and a Face ID lock the operating system enforces.

    CapabilityBrokerIQTradeCoreA webview or PWA wrapperA shared vendor app
    Whose app it is
    Store listing
    The broker's own binary, under the broker's own publisher name and identifiers
    The broker's listing, wrapping the broker's own website inside a shell
    One app serving many brokers; the broker is a tenant inside the vendor's listing
    How deep the brand goes
    App name, icon set, splash, light and dark palettes, bundle identifier, URL scheme and deep-link domain
    The colours and logo of the wrapped website
    Logo and colours applied inside the vendor's shell
    Deep links
    Universal Links and App Links resolve on the broker's own domain
    The broker's domain, but the link opens the website
    The vendor's scheme and domain
    What it can do on the phone
    Unlocking
    Face ID, Touch ID or fingerprint app-lock, re-locking after two minutes in the background
    A browser session inside a shell; no OS-level app lock
    Native, but the lock policy is the vendor's and identical for every broker on it
    Where the session key sits
    iOS Keychain or Android Keystore
    Browser storage inside the webview
    The device's secure store, on the vendor's terms
    Screenshots on signed-in screens
    Blocked by the operating system, including the iOS app-switcher card
    Not something web content can ask the OS to do
    Available natively; whether it is switched on is the vendor's call
    Identity capture
    The KYC provider's native SDK — SumSub, Onfido, Cellbunq, GBG or ComplyAdvantage — with document capture and selfie liveness
    A web camera form inside the webview
    Whichever KYC provider the vendor integrated
    Whose configuration it runs
    The signup form
    Rendered from the steps and fields the broker authored
    Whatever the wrapped web page renders
    The vendor's standard form
    Deposit methods
    Scoped to the selected trading account, from the broker's own gateway configuration
    Whatever the wrapped web page renders
    The set the vendor integrates
    Changing either of them
    A back-office change; no store release
    A web deploy
    The vendor's roadmap
    Where the client record lands
    The same back office the broker's CRM reads
    The same back office — it is the broker's own portal
    The vendor's system, reconciled back to the broker's
    YesPartlyNo

    Competitor columns describe categories of product, not named vendors.

    FAQ

    Questions about the Mobile App

    What brokers ask before they put their brand in the app stores.

    No — TradeCore's Mobile App is the client's account app. Clients open accounts, verify, deposit, withdraw, transfer, read their history and raise support tickets in it, and trade on their trading platform, which every account in the app links to: the web terminal and the desktop download.

    Yes. Each broker's Mobile App ships under the broker's own Apple Developer and Google Play accounts, with the broker's publisher name, bundle identifier and deep-link domain. TradeCore does not appear in the store listing, and there is no shared TradeCore app your clients would have to install.

    Any language your brokerage needs. Each brand chooses which languages its clients see in the Mobile App's language picker, and which one a new client lands on.

    €500 a month, as an add-on on TradeCore's Core plan, and the TradeCore team sets it up for you. There are no setup fees, no per-trader fees and no per-trade fees, and each broker's app is published under that broker's own store accounts.

    Still have questions?

    Contact our team

    Put your brokerage in your clients’ pockets

    TradeCore’s free plan switches on the BrokerIQ CRM core and every module, with unlimited clients and no card to sign up — your environment is ready as soon as you finish signup. The Mobile App is a €500 a month add-on on Core, built for you by the TradeCore team.

    Run it free

    What TradeCore's free plan includes · TradeCore plans and add-on prices

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